TERMS OF SERVICE
Last Updated: May 5, 2026
Welcome to Matrix Locksmith Pro. These Terms of Service («Terms») govern your use of our website matrixlocksmithpro.com (the «Site») and our mobile locksmith services. By accessing the Site or requesting our services, you agree to be bound by these Terms.
If you do not agree with these Terms, please do not use our Site or services.
1. WHO WE ARE
Matrix Locksmith Pro, LLC («we», «us», or «our») is a Florida-based mobile locksmith company specializing in motorcycle and automotive key services across Miami-Dade County.
Business Address: 3691 SW 7th St, Unit B, Miami, FL 33135 Email: contact@matrixlocksmithpro.com Phone: (645) 214-6989
2. SERVICES WE PROVIDE
We offer mobile locksmith services including, but not limited to:
- Motorcycle key replacement and programming
- Key fob duplication and programming
- Transponder and chip key services
- Mechanical key cutting and duplication
- On-site key programming for European, American, and Japanese motorcycle brands
All services are performed on-site at the location where your vehicle is, within our service area in Miami-Dade County.
We do not provide services for budget Chinese motorcycle brands such as Italika, CFMoto, Voge, Lifan, or similar brands, as their systems require specific equipment we do not have.
3. SERVICE REQUESTS AND PRICING
3.1 Requesting Service
To request our services, contact us by phone at (645) 214-6989. Service requests are confirmed verbally before any work begins.
3.2 Pricing
Service prices vary depending on the motorcycle make, model, year, and the type of service required. Prices typically range between $250 and $950, depending on complexity and the specific key system involved.
We will confirm the exact price with you before starting any work. There are no hidden fees, and we will not perform additional services without your explicit consent.
3.3 Required Documentation
To perform our services, we require:
- Proof of ownership (vehicle title)
- Government-issued photo ID
If you cannot provide these documents, we reserve the right to refuse service.
4. PAYMENT TERMS
Payment is due upon completion of the service. We accept:
- Cash
- Credit and debit cards (in person)
We do not currently process online payments through our Site.
5. SERVICE WARRANTY
We stand behind our work. All key programming services come with a workmanship warranty covering the proper functioning of the programmed key.
This warranty does not cover:
- Damage caused by misuse, accidents, or unauthorized modifications after our service
- Pre-existing electronic or mechanical issues with the vehicle
- Loss or theft of the key after the service is completed
If you experience any issues with our work, contact us within 30 days and we will assess and resolve the issue at no additional cost when applicable.
6. CANCELLATIONS
You may cancel a service request at any time before we arrive at your location at no charge. If we have already arrived at the service location and you cancel, a service call fee may apply to cover travel costs.
7. LIMITATIONS OF LIABILITY
To the maximum extent permitted by law:
- Our total liability for any claim arising from our services shall not exceed the amount you paid for the specific service in question
- We are not liable for indirect, incidental, consequential, or punitive damages
- We are not liable for damages caused by pre-existing conditions of the vehicle
- We are not responsible for vehicles left unattended after service completion
Nothing in these Terms limits liability for gross negligence, willful misconduct, or any liability that cannot be excluded under Florida law.
8. CUSTOMER RESPONSIBILITIES
When using our services, you agree to:
- Provide accurate information about the vehicle and your ownership
- Be present at the service location during the appointment
- Provide a safe working environment for our technician
- Not request services for vehicles you do not own or have authorization to access
You confirm that you are the legal owner of the vehicle or have explicit authorization from the owner to request locksmith services.
9. WEBSITE USE
9.1 Permitted Use
You may use our Site for lawful purposes only. You may not:
- Use the Site in any way that violates applicable laws
- Attempt to gain unauthorized access to any part of the Site
- Interfere with the Site’s functionality or security
- Use automated systems (bots, scrapers) to access the Site
- Copy, reproduce, or distribute content from the Site without permission
9.2 Intellectual Property
All content on the Site, including text, images, logos, graphics, and design, is the property of Matrix Locksmith Pro, LLC or its content suppliers and is protected by U.S. and international copyright laws.
The Matrix Locksmith Pro name and logo are trademarks of Matrix Locksmith Pro, LLC. Other brand names, product names, and trademarks displayed on the Site (such as motorcycle manufacturer logos) are the property of their respective owners and are used for informational purposes only.
10. THIRD-PARTY LINKS
Our Site may contain links to third-party websites for informational purposes. We are not responsible for the content, privacy practices, or terms of these external sites. Accessing third-party sites is at your own risk.
11. DISCLAIMERS
11.1 Service Information
The information on our Site is provided for general informational purposes. While we strive to keep information accurate and up to date, we make no warranties about the completeness, accuracy, or reliability of the information.
11.2 Service Availability
We aim to provide 24/7 service across Miami-Dade County. However, service availability may be affected by factors beyond our control, including weather, traffic, equipment availability, or technician availability. We will communicate any delays as soon as possible.
11.3 No Guarantee of Specific Outcomes
While we have extensive experience with motorcycle key programming, every vehicle and situation is unique. We do not guarantee specific outcomes beyond performing our services with reasonable skill and care.
12. INDEMNIFICATION
You agree to indemnify and hold harmless Matrix Locksmith Pro, LLC, its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney’s fees) arising from:
- Your violation of these Terms
- Your misuse of our services
- Your provision of inaccurate information
- Your violation of any law or third-party rights
13. PRIVACY
Your use of our Site and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information. The Privacy Policy is available at matrixlocksmithpro.com/privacy-policy.
14. CHANGES TO THESE TERMS
We may update these Terms from time to time. The «Last Updated» date at the top of this document will reflect any changes. Continued use of our Site or services after changes are posted constitutes acceptance of the updated Terms.
We encourage you to review these Terms periodically.
15. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles.
Any disputes arising from these Terms or our services shall be resolved in the state or federal courts located in Miami-Dade County, Florida. You agree to submit to the personal jurisdiction of these courts.
Before filing any formal dispute, we encourage you to contact us at contact@matrixlocksmithpro.com so we can attempt to resolve the issue informally.
16. SEVERABILITY
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
17. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Matrix Locksmith Pro, LLC regarding your use of our Site and services. They supersede any prior agreements or understandings.
18. CONTACT US
If you have questions or concerns about these Terms, contact us:
Matrix Locksmith Pro, LLC 3691 SW 7th St, Unit B Miami, FL 33135 Email: contact@matrixlocksmithpro.com Phone: (645) 214-6989
